Privacy Policy

At BELAMI Clay Creations, we value your privacy and are committed to protecting your personal data.

1. What information do we collect?

We collect and store the following information when you place an order or contact us:

  • Name

  • Shipping address

  • Email address

  • Phone number (if provided)

  • Order details

  • IP address and browsing behavior (via cookies)

2. Why do we collect this information?

We use this information to:

  • Process and deliver your order

  • Communicate with you about your order

  • Improve our services and website performance

  • Comply with legal requirements

We do not sell or rent your personal data to third parties.

3. Who do we share your data with?

Only trusted third parties involved in order fulfillment, such as:

  • Courier and postal services

  • Shopify (our e-commerce platform)

  • Payment providers (e.g., Stripe or PayPal)

These services only receive the data required to complete their tasks.

4. How long do we keep your information?

We retain your data only as long as necessary to fulfill our legal and business obligations, unless you request otherwise.

5. Your rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Ask for deletion of your information

  • Object to data processing for marketing purposes

To request any of the above, please contact us at belami.clay@gmail.com.

6. Cookies

We use cookies to enhance your shopping experience and analyze website traffic. You can manage cookies through your browser settings.

7. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.